Intellicheck, Inc. Privacy Policy
Last Revised: July 19, 2019

PLEASE READ THIS POLICY CAREFULLY

This Privacy Policy describes how Intellicheck, Inc. (“Intellicheck,” “we,” “us,” or “our,”) collects, uses, and stores information in connection with (a) visitors to our websites, (b) use of our software applications, products, and services, and (c) customer accounts (each a “Service” and collectively the “Services“). BY CLICKING “I ACCEPT,” ACCESSING OR USING THE SERVICES, REGISTERING AN ACCOUNT, OR SUBMITTING INFORMATION TO THE SERVICES, YOU SIGNIFY YOUR CONSENT TO THE PRACTICES DESCRIBED BELOW, INCLUDING THE COLLECTION, USE, AND DISCLOSURE OR YOUR PERSONAL INFORMATION, AS APPLICABLE. IF YOU DO NOT CONSENT TO THE TERMS OF THIS POLICY, (1) DO NOT ACCESS OR USE THE SERVICES OR CREATE AN ACCOUNT, AND (2) IF YOU HAVE ACCESSED OR USED THE SERVICES, CREATED AN ACCOUNT, OR BELIEVE WE HAVE COLLECTED INFORMATION ABOUT YOU, CONTACT US IMMEDIATELY AT THE ADDRESS SET FORTH IN SECTION (L) BELOW.

 1. Applicability.

This Policy applies to the information you provide to Intellicheck in connection with your use of the Services. We have no control over, and no responsibility or liability for, any third party’s collection, use, disclosure, or retention of the personal information that you provide to a third party, and that collection, use, disclosure, and retention is not subject to this Policy.

If you are an individual whose driver’s license or government-issued identification card has been scanned using the Services, the person, organization, or entity who used the Services to execute the scan is under legal obligations, which limit the information that person, organization, or entity can collect about you. You should contact that person, organization, or entity directly if you have questions about its collection, use, or storage of your information.

2. Information Collection Practices

a) General

When you visit a web site without registering, you can browse without submitting personal information about yourself. If you register for an account within a Service or to access a Service, we will collect some personally identifiable information from you, including your full name, username, email address, and a password that you select. When you interact with the Services, we also receive and store certain additional types of information which, in general, do not directly identify you. This Section of the Policy outlines the various ways that information is collected from the Services. Please fully review this Policy before you use the Services or submit information to us.

b) Information Automatically Collected

The Services may automatically collect certain information from users through the use of “cookies,” locally shared objects, or other technologies (see Section5 below). In general, information automatically collected does not directly identify you and the information may include, but is not limited to: browser type; other browser history; platform type; device’s MAC address or MSISDN or other unique device identifier; information about your device operating system; number of clicks; landing pages; cookie information; the amount of time spent on particular pages; the time and date when you downloaded the our software applications or access or use the Services; the frequency with which your device attempts to contact our servers, time, and date of those attempts. We collect this information for the purposes described in this Policy, including to better understand our customer base and to improve the quality of our Services. We may use this information for any lawful purpose, including, for example, to improve the performance of the Services or to develop updates.

c) Information That You Manually Provide.

Account Holders. It is your choice whether to provide personal information to Intellicheck by which you may be personally identifiable, such as your first name, last name, email address, postal mailing address, company or organization affiliation, phone number and other contact information. The personal information we collect on or through Services includes but is not limited to information that you provide when creating your user’s account (“Account”) and may include information provided by the company or organization to which you are affiliated. It is your responsibility not to provide personal information about yourself that could be misused by others.

Information that you provide to Intellicheck may be collected in the following ways:

i) Registration and Login. Certain Services require you to register for an account with us. When you register for an Account, you will be asked to provide some personally identifiable information, such as your full name, email address, and a user name and password that you select. When you register an Account and log in to a Service, you must provide your current, complete, and accurate information. It is your responsibility to keep your information up to date. We are not responsible for any problems, interruptions in access, or liability that may arise if you do not give us complete and accurate information or if you fail to update your information so that it is current.
ii) Payment Data. We will collect data necessary to process your payment if you make purchases on our websites or through our Services. However, we generally do not view or store credit card holder information, as credit card processing is handled by third parties.
iii) Correspondence. If you send us personal correspondence, such as emails or letters, contact us via telephone or through our website, or if other users or third parties send us information about your use of the Services, we may save the information in a profile specific to you. We also collect feedback, questions and information that you provide to us for customer support, surveys and testimonials. We will collect and use any data files you send to us for troubleshooting and improving our Services. When you contact us, phone conversations or chat sessions with our representatives may be monitored and recorded in order to improve our Services, and facilitate the processing and resolution of your request or complaint.

Individuals Subject to Scans. If you are an individual whose driver’s license or government-issued identification card has been scanned using the Services, the personal information we collect about you is limited to the information related to or presented on your driver’s license or government-issued identification card and the results of validating your driver’s license or government-issued identification card. It is your choice whether to provide information relating to your driver’s license or government-issued identification card to Intellicheck.

d) Information from Other Sources

We may obtain both personal and non-personal information about you from our business partners, your employer, our customers, our contractors, our suppliers, and other third parties and add it to our account information or other information we have collected. We and third parties we engage may combine information we collect from you over time and across our Services with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.

3. Use of Information

Account Holders. We may use directly or indirectly information collected on the Services, which may include information gathered about you, for various purposes. In general, we use personal information we collect to pursue our mission and operations, including the management of the Services and your Account. This may include storing information in connection with your Account profile so that we can recognize you when you access your Account and determine if you are using the Services in accordance with the terms of your subscription or your affiliated company or organization’s subscription. We may also use your personally identifiable information to operate, maintain, and improve the Services (including providing you a more personal experience); communicate with you; provide you information about products and services (including products and services of third parties); resolve complaints and disputes; collect fees owed; detect and protect against errors, fraud, and criminal activity; assist law enforcement; enforce this Policy and any terms related to our Services; an any other purposes described in this Policy or that we describe to you at the time of collection.

You understand, consent and agree that we may collect, transmit, process, maintain, store, analyze, and otherwise use data about you and aggregate it with information from multiple users for the purpose of improving and enhancing the quality and nature of services offered by Intellicheck, or to market or publish general information and statistics. You also acknowledge that we may collect, transmit, process, maintain, store, analyze and otherwise use data about you that relates to your personal use of the Services or Account. You should assume that we will use all information for all lawful purposes, including but not limited to, analyzing trends, research, Services administration, tracking users’ movements around the Services, and to improve our business and the Services.

We may use your personally identifiable information to send you emails or other communications related to your Account or the Services, or in response to your inquiries or requests. You may not opt-out of receiving service-related messages that are not promotional in nature. We may also send you marketing emails, surveys, or newsletters to notify you about products or services that may be of interest to you. If you would like to stop receiving marketing emails from us, please click on the unsubscribe link at the bottom of any marketing email you receive. If you opt-out, you will continue to receive service-related emails.

We reserve the right, but do not undertake a duty, to notify you of court orders, subpoenas or other legal process if allowed. If you do not want us to respond to legal process compelling us to disclose your information, you need to seek a valid order permitting us to refuse to disclose it and serve the order on us at least three (3) business days before the response deadline.

In general, we will retain your information indefinitely, or as long as legally required or allowed. If you cancel your Account or subscription or your Account or subscription is otherwise terminated, we may but are not obligated to, delete information we have collected or obtained directly or indirectly and we may continue to use and disclose it in accordance with this Policy. We do not undertake retention obligations through this Policy. We may dispose of information in our discretion without notice, subject to applicable law.

Individuals Subject to Scans. If you are an individual whose driver’s license or government-issued identification card has been scanned using the Services, we may use your personally identifiable information to provide the Services, including but not limited to, validating your driver’s license or government-issued identification card, providing details presented on your driver’s license or government-issued identification card to the person, organization, or entity who used the Services to execute the scan, and communicating the results of such validation to the person, organization, or entity who used the Services to execute the scan.

Once a scan of your driver’s license or government-issued identification card is executed using the Services, we create a temporary copy of such document submitted for scanning and the results of validating your driver’s license or government-issued identification, which we delete once the validation is completed. Generally, we do not permanently store a copy of your driver’s license or government-issued identification card that you submit for scanning except in the following circumstances:

a) If we have problems validating your driver’s license or government-issued identification card, we will retain your information for as long as it is required to perform diagnostics, trouble-shoot the error, rectify the error, or to make improvements to the Services;
b) If the person, organization, or entity who used the Services to execute the scan requests that we retain your information, we will do so for the period specified by that person, organization, or entity; or
c) We may retain the general information relating to your driver’s license or government-issued identification card, including but not limited to the following information: date and time of the executed scan, details regarding the issuer of the identification document, authenticity and type of identification document, date of issue and date of expiration, and format and rotation of the identification document. In general, we will retain such information indefinitely, or as long as legally required or allowed.

We may use all information relating to you that is retained pursuant to this Policy for all lawful purposes, including but not limited to, analyzing trends, research, Services administration and to improve our business and the Services.

4. Information Sharing.

We reserve the right to use, disclose, retain, and otherwise deal with all information collected via the Services or your Account internally or to third parties, for any lawful purpose or to prevent harm to us or others. We will not sell or rent any of your personal information to third parties for marketing purposes. However, we may disclose your information to any affiliated entity or organization and to agents, contractors, vendors, suppliers, service providers, and the company or organization with which you are affiliated. We may also share non-identifying information with third parties for any lawful purposes, including analyzing trends, research, Services administration, tracing users’ movements around the Services, and to improve our business, products, and Services. Use of information by affiliated entities and organizations will be subject to this Policy or an agreement that is at least as restrictive as this Policy. For information on use of information by agents and service providers, see Section 6 below.

In some cases, we may disclose your information as required by law: if we believe that disclosure is needed to protect our rights; to government regulators; to law enforcement authorities; in connection with any judicial proceeding, court order, subpoena, or legal process served on us or the Services; and to respond to a physical threat to you or another person.

Further, if we ever file bankruptcy or engage in a business transition such as merger with another company or if we sell or reorganize all or a part of the Services or our business or assets, we may disclose your information, including to prospective or actual purchasers in connection with one of these transactions.

If you are an individual whose driver’s license or government-issued identification card has been scanned using the Services, we will not generally disclose to third parties a copy of your driver’s license or government-issued identification card that you submit for scanning or the results of validating your driver’s license or government-issued identification card except as required by law or in the context of bankruptcy or business transition (as described above) or in the following circumstances:

a) We may share the scan of your driver’s license or government-issued identification card or the results of validating your driver’s license or government-issued identification card with the person, organization, or entity who used the Services to execute the scan; or
b) If we have problems validating your driver’s license or government-issued identification card, we may provide the scan of your driver’s license or government-issued identification card to a third party service provider, supplier, contractor, or vendor for the purpose of performing diagnostics, trouble-shooting the error, rectifying the error, or to making improvements to the Services. For information on use of information by agents and service providers, see Section 6 below.

General. We do not purport to have listed all possible disclosures that we might make. This Policy is intended to help you understand our general practices. This Policy is not a promise that your information will never be disclosed except as described in this Section. For example, third parties may unlawfully intercept or access information transmitted to or contained in the Services, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse the information, despite a lack of permission. Although we use what we believe to be commercially reasonable practices to protect your privacy, that does not mean, and you should not expect it to mean, that your information or communications will always be private or protected.

5. Cookies, Locally Shared Objects and Similar Technologies.

Cookies, pixel tags, clear gifs, log file, web bugs, and locally shared objects are technologies that install a small amount of information on your device or its software to permit an application to recognize future visits using your device. We may place cookies, pixel tags, clear gifs, log file, web bugs, locally shared objects, or similar technology in the Services or on your hardware or device (including on its browser). These technologies may enhance the convenience and use of the Services. For example, the information provided through cookies may be used to recognize you as a previous user of the Services (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Services. Some cookies remain on your computer or device until you delete them. Others, like session ID cookies, expire when you close your browser. If you choose to access or use the Services, you may not be able to decline all tracking technologies. You may decline cookies or other technologies through your device, browser or application settings, but this decision may affect your ability to access or use certain features of the Services.

6. Third party use of your information.

You acknowledge that some information collected through the Services may also be available to third parties that we work with including, in some cases, service providers. Those third parties may use information about you for their internal business purposes. Intellicheck is not responsible for collection, use, storage, or disclosure practices of third parties or any decisions third parties may make based on the information collected through the Services. Please review their privacy policies for more information on their information collection, use, and sharing practices.
For California residents: California Civil Code Section § 1798.83 permits users of the Services that are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes in the preceding calendar year and the categories of that kind of personal information that was disclosed to them. If you are a California resident and you wish to make such a request, please send an e-mail to privacy@intellicheck.com or write us at: Intellicheck, Inc.; 535 Broad Hollow Road; Melville, New York 11747.

7. Steps to Keep Personal Information Secure.

Keeping secure the personal information that we collect is of great concern to us. We exercise care in providing secure transmission of your information from your computer to our servers in connection with the Services. Personal information collected by, through or in the Services is stored in secure operating environments that are not available to the public. While Intellicheck has mechanisms in place to safeguard your personal information once we receive it, no transmission of data across servers over the Internet or any other public network can be guaranteed to be 100% secure. When you provide information to the Services, you do so at your own risk.

8. Persons Under the Age of 18.

The Services are intended for users that are 18 or older and are not directed to anyone under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If you become aware that a person under the age of 18 has provided us with personal information without parental consent, please contact us by using the contact information at the bottom of this Policy, and we will take steps to remove the information and terminate that person’s Account.

9. Accessing and Updating Your Personal Information.

If you would like to cancel your Account or update your personally identifiable information associated with your Account, you may make such changes by logging into your Account and modifying the applicable fields or contacting Intellicheck. If you do not want your information accessed or stored as described in this Policy, you should not access, use, or register an Account with the Services, and you should not access or use the Services.

10. Notice to Users Outside the United States

We are headquartered in the United States. The Services are governed by United States law. If you are using any of our products or services from outside of the United States, your information may be transferred to, stored and processed in the United States where our servers are located. The United States might not have the same standard of legal privacy protection as Europe.
By using any of our products or services and/or communicating with us via mail, email or telephone, you consent to your information being transferred to our facilities in the United States and to the facilities of those third parties with whom we share it as described in this Policy.

11. Changes to Our Policy.

It is our practice to post any changes we make to our Policy on this page and update the “last modified” date at the top of this document. The date the Policy was last revised is identified at the top of the page. You should periodically visit our Policy to check for any changes.

12. Privacy Questions.

If you have questions or concerns about our privacy practices, please send an e-mail to privacy@intellicheck.com or write us at: Intellicheck, Inc., 535 Broad Hollow Road, Suite B51, Melville, New York 11747.